WOYDACK, J. Language management and language work in a multilingual call center: An ethnographic case study. Revista Internacional de Organizaciones, [S. l.], n. 23, p. 79–105, 2019. DOI: 10.17345/rio23.79-105. Disponível em: https://rio3.floydnetworks.com/index.php/revista_rio/article/view/326. Acesso em: 27 ene. 2026.